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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa King

June 22, 2025

5  out of  5
rating by Lisa King
"Robin was very helpful assisting us to navigate the new fire prevention requirements. We are very grateful for her guidance."
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Lili Belmont

June 17, 2025

5  out of  5
rating by Lili Belmont
"Very helpful with getting me the correct insurance for our investment property."
We responded:
"Thank you for sharing your positive experience with our office, Lili! It's wonderful to hear that we were able to address all your concerns and assist you with your investment property in the Roaring Fork Valley in Colorado. Your feedback is greatly appreciated!"
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Victor Mamlin

April 23, 2025

5  out of  5
rating by Victor Mamlin
"4/25 Update: these folks make every step of the insurance process so incredibly easy! When we purchased a new Mini Cooper for my wife, I called Bailey, and had a quote in under 20 minutes. She was also able to save me a ton of money on my overall premium by making some small policy changes based on our driving habits. We saved nearly $900 a year by purchasing a new car! How awesome is that?! I also asked her to perform a review of all of our policies, and we found a gap in coverage. Thankfully, she got me an appointment the very next day to come in and discuss options on how to bridge the coverage gap with minimum effort and out of pocket cost. It's rare to get such friendly and competent service, and to have your insurance agent save you money! What an absolute rock star! Original: Welcome to the valley, and thank you for the excellent service. Robin is the best!"
We responded:
"Thank you for the warm welcome, and for sharing your positive experience, Victor!... Robin is the BEST, and I will make sure she knows... Your recommendation means a lot to us! "
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Emma Quinn

March 14, 2025

5  out of  5
rating by Emma Quinn
"Bailey was fantastic, super sweet and knowledgeable. She was able to address my questions on homeowners insurance. My family is looking to purchase soon and when we do we’ll be going through Mike!"
We responded:
"Thank you for sharing your experience, Emma! It's wonderful to hear that Bailey was able to answer your homeowners insurance questions. She will be thrilled to know she made a difference for you. Your recommendation means the world to us!"
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Cindy Cameron

March 14, 2025

5  out of  5
rating by Cindy Cameron
"I am pleased with the friendly & knowledgeable service from Bailey! She demonstrates confidence and people skills I'm sure she developed over many years in The Insurance Industry!"
We responded:
"Thank you so much for sharing your experience! I’m delighted to hear that you've had such a positive experience with our office. Bailey will be thrilled to know she made a difference for you. Your recommendation means the world to us!"
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Hank DiMarco

March 14, 2025

5  out of  5
rating by Hank DiMarco
"Mike Sturhan and Bailey at the State Farm Insurance agency in Carbondale were extremely helpful in helping me with various insurance needs. Truly kind and outgoing people! Bailey was professional and went above and beyond in getting me set up with State Farm. I look forward to doing business with Mike and Bailey in the future!"
We responded:
"Thank you for sharing your positive experience, Hank! We are delighted to hear that Bailey provided you with professional and super responsive customer service. We appreciate your feedback and look forward to continuing to assist you."
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L B

December 18, 2024

5  out of  5
rating by L B
"We are a new customer of Mike Sturhan State Farm Insurance in Carbondale CO and we would like to commend agent Robin Jackson for her stellar customer service. Her kindness, knowledge , and over all service has been 5+ Stars. She has been so responsive to our emails and so welcoming to take a phone call in this age of the tech world. We look for to being customers with the Mike Stuhan State Fatm agency for years to come!"
We responded:
"Thank you for sharing your positive feedback for Robin! We think she's pretty great, too. We look forward to continuing to provide you with the same level of professional and super responsive customer service going forward! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew Gill

December 12, 2024

5  out of  5
rating by Andrew Gill
"Great place, great people and friendly service!!! Definitely treated us like family even though we just relocated here from Michigan. I'll be a State Farm customer for years thanks to Mike!!!"
We responded:
"Thank you for sharing your positive experience with our office, Andrew! It's wonderful to hear that we were able to address all your concerns and assist you with your relocation to Colorado. We're delighted that you feel well taken care of and appreciate your high recommendation!"
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Jack O

December 2, 2024

5  out of  5
rating by Jack O
"In this day of electronic everything, and, when contacting a business for help, the inability to ever actually speak to a human being, I want to commend Mike Sturhan's State Farm office in Carbondale, CO. I always am able to speak to someone (ususally Robin) almost immediately, and I get instant assistance and resolution to my question. A special shout-out to Robin, who is THE BEST! She is kind, knowledgeable, and super responsive. Thank you ROBIN!"
We responded:
"Thank you for sharing your positive experience, Jack! We are delighted to hear that Robin has been provided you with professional and super responsive customer service. We appreciate your feedback and look forward to continuing to assist you."
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Shelby Williams

November 27, 2024

5  out of  5
rating by Shelby Williams
"I have been with State Farm Insurance since before I could drive. My mom was with them when I got my license, and Robin Jackson helped convince us to stay with the company after I was old enough to buy my own insurance. Our family has car insurance, home owners insurance, and life insurance with this agency. Robin is always quick to answer the phone or say hello when you walk into the office. Stephanie and Alondra are also wonderfully pleasant and helpful. Alondra is bilingual as well. I’ve had several instances where I’ve needed to call and get help, and it’s really amazing when you can call your angent’s office and know their names and they know yours. Robin knows our family and cares about us. I know we aren’t the only family she knows their names and kids’ names. There are MANY families she knows personally and takes great pride in genuinely caring about her customers. Mike is a great guy and we are grateful to be with his agency. If you’ve ever wondered if “Like a good neighbor, State Farm is there” is real, you should call this office. Because they truly are like good neighbors, and they are always there."
We responded:
"Thank you, Shelby, for the kind words and sharing your positive experiences with Robin and the office team! We believe that our greatest advantage is being local, knowing our communities, and "Being Like a Good Neighbor." We're delighted that you feel well taken care of and appreciate your high recommendation!"
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S David

November 8, 2024

5  out of  5
rating by S David
"Robin at State Farm in Carbondale is extremely qualified at her job. I have been with State Farm for over 30 years"
We responded:
"Thank you for the positive feedback for Robin! We think she's pretty great, too. We look forward to continuing to provide you with the same level of service going forward! If there is anything else we can do for your insurance needs, just let us know!"
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Jim Albert

October 23, 2024

5  out of  5
rating by Jim Albert
"I have been working with the first-rate by any standard and most congenial insurance professional, Robin Jackson, in Mike Sturhan's office for many, many years. Each interaction has been excellent. The office has consistently served me very well with regard to all my non-medical insurance needs. I would heartily recommend that anyone looking for a reliable, dependable, straight talking insurance professional to seriously consider signing on with Mike Sturhan's team. Jim Albert Basalt, Colorado 23 October 2024"
We responded:
"Thank you so much for sharing your positive experience, Jim! It's wonderful to hear that Robin has been providing such exceptional and reliable service for years. Her dedication to understanding your needs and finding the perfect coverage is truly commendable. We're delighted that you feel well taken care of and appreciate your high recommendation!"